I’m sure this is related to Logitech software again rather than Universal Control, but then again that is also in Beta at this point so hopefully we’ll see this ironed out by either or both companies over the next couple of iterations of software. On a side note, for any of you running the new (at time of writing) MacOS 12.3 software with Universal Control, you may find that whilst your MX Master and keyboard do happily work across multiple Macs (I have two side-by-side here), the scroll wheel and extra buttons do not seem to currently work on the second machine. #LOGITECH OPTIONS SOFTWARE FULL#I love the Logitech MX Master 3 mouse and use it every day, but I’m stunned that they’ve not managed to get their software working smoothly to enable full functionality reliably. I’m amazed that Logitech continue to release such terrible software for their devices when the hardware they make is so good. I hope this helps others out there looking for a quick solution to this. In my experience it took a few seconds before the Options app noticed that Options+ was gone, and then I was able to access the mouse settings again. This will require your password, but once you’ve deleted it and emptied your trash, opening the original Logitech Options app will again allow you to manage your mouse, and most importantly, all your functionality will return. Simply close all instances of Logi Options and then delete the newly installed Options+ Beta software from your Applications folder. I immediately knew I’d made a horrible mistake when the scroll wheel stopped working on my MX Master 3 mouse and the mouse also wasn’t showing up in the new Options+ app despite being listed as supported.Īfter several attempts to get it to work I tried their customer support which, to my disappointment, was incredible tedious and slow.Īnyway, whilst speaking to them I found a solution which I’d like to share with you now because it’s very simple and they will lead you down the garden path for hours if you let them in an attempt to make you keep the terrible software. I’m running an M1 Mac Mini with MacOS Monterey 12.3. #LOGITECH OPTIONS SOFTWARE UPDATE#You can leave a comment on my original post.I recently installed the Beta of Logitech Options+ which was advertised to me as an update when I opened the Logitech Options app on my Mac. There we have it! Working Logitech Options again, it only took an hour out of my day that I’ll never get back. Logi Options+ is a next-gen app that lets you manage and customize your supported mice and keyboards so they all seamlessly work towards your goals. I don’t know why this isn’t part of the preferences backup. In case you forget where that is, click your mouse device (NOT the keyboard), then flick the switch. That did the trick! All I had to setup again was Flow, the magic that means I can move my mouse from one system to another. restore preferences from a previous cloud backup (it’s part of Options).manually uninstall Logitech Options (removing all settings).There was no way to change it now, so I tried this approach: I was sure I had disabled that option, but with so many computers, perhaps I didn’t. Thankfully I found a post by Jarod Yong that suggested this may be related to sending analytics data for Options. Nothing doing: after the upgrade, I still got the grey screen and nothing else. #LOGITECH OPTIONS SOFTWARE UPGRADE#I thought perhaps I’ll upgrade the software to the latest version, even though I thought I had done that recently. When I tried starting Options manually, only a grey screen came up, but the app didn’t load. Options hadn’t automatically loaded on startup. It’s become an important part of my workflow, and as such it’s super annoying when it stops working. I’ve been relying on Logitech Options to move my mouse on both computers on my desk.
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